Support Center

Orders

The table shows a list of all orders.

Search for an order by using the table filtering, which is the first line below the table headings. Select a date period, filter by order number, supplier name, total value, request number, or select an order status from the drop-down box. Clear filters with the red cross button. 

Date The date and time the order was created.
Order #  The identification number for the order, click this link to see details and make changes to the order.
Supplier The name of the supplier that the order is with.
Lines The total number or lines in the order.
Total

The total value of the order.

Status

The current status of the order. This will be one of the following:

  • New - Order has been created and sent to the supplier
  • Pending - Order has been created and sent to the supplier
  • Confirmed - Order has been confirmed by the supplier, agreeing to the order
  • Shipped -  Supplier has shipped the complete order, or part of it
  • Arrived - User has marked the order as arrived, or part of it
  • Received - User has marked the order as received, or part of it
  • Cancelled - User has cancelled the order, before it has been shipped by the supplier
  • Has Alert - Order has an alert and needs action by a user
  • Sent - A document has been sent to the supplier
  • Unsent - A document has not been sent to the supplier
Request # The identification number for the related request, click this link to see details and make changes to the request.
Actions

Buttons to make actions to the request. 

 

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