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Viewing order details

You can click the order number in a list of orders to display more details. The original order details are shown including the shopping cart lines. You can view associated invoices, credit memos and shipments and also the order history.

If you want to view the order document as a web page or PDF, click More and then choose either View Document (Web) or View Document (PDF)

The Details tab shows the following information:

Order Details
Order #

The order number.

Order Date & Time The date and time the order was raised.
Order Status The current status of the order.
Grand Total The total value of the order including any charges, such as shipping.
Payment Information The method of payment for the order.
Customer Information
Customer Name The name of the customer.
Email The customer contact email address.
Location The customer location.
Phone Number The customer contact phone number.
Billing Address
Address details The billing address including telephone and email address.
Shipping Address
Address details The shipping address including telephone and email address.
Shopping Cart
Product The product code.
Item Status The status for the item indicating availability.
Original Price The original item price for the order line.
Price The current item price for the order line.
Quantity The quantity of the item for the order line.
Tax Amount The tax value for the item. 
Tax Percent The percentage of tax for the item.
Discount Amount The value of any discount given on the item.
Total The line item total calculated according to price, quantity, tax and discount.
Totals
Sub Total The order subtotal for all the item lines.
Shipping The value of shipping.
Grand Total The total value of the order including any charges, such as shipping.
Total Paid The amount paid by the customer for the order.
Total Refunded The value of any amount refund.
Total Due The amount due on the order.

 

 

 

 

 

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