Support Center

Managing and viewing product feedback

Use the feedback manager to view and manage feedback from customers about your products.

To view feedback

  1. On the Product Details menu, click Feedback Manager. The Product Feedback Manager form appears.
  2. In Type, choose the type of feedback you want to view and click Show. By default, all types are shown.
  3. Feedback messages needing your attention are listed.

Historical feedback messages are listed by month underneath. Clicking a month loads a list of everyone who has left feedback during that month including the date, name, type of feedback, and status of each feedback message.

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