Use the feedback manager to view and manage feedback from customers about your products.
To view feedback
- On the Product Details menu, click Feedback Manager. The Product Feedback Manager form appears.
- In Type, choose the type of feedback you want to view and click Show. By default, all types are shown.
- Feedback messages needing your attention are listed.
Historical feedback messages are listed by month underneath. Clicking a month loads a list of everyone who has left feedback during that month including the date, name, type of feedback, and status of each feedback message.