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Viewing details of returns

A list of returns is available for you to view and you can see details of each return record against a given shipment, showing item lines, status and information about the purchasing organisation.

To view a list of returns and details

  1. On the Purchasing submenu, click Returns. The Returns form appears, showing a line for each return record, with date created, reference, name, address and telephone number.
  2. If you want to see the details of a particular return, click either the Ref or Name field. The Return form will appear.
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